Write for a specific need

Choose topics your team can explain from direct work and customer questions. A clear answer with relevant context is more useful than repeating broad search trends.

Show who is responsible

Give readers an accurate organization name, contact details and, where appropriate, a real author or reviewer. Keep claims and examples supportable.

Connect related information

Use descriptive titles and internal links that guide readers to relevant service details and next questions. Structured data should describe what is actually visible on the page.

Review and update

Search features and guidance change. Revisit articles when facts, services or policies change; no markup can guarantee a place in a recommendation feed.

Put it into practice

Talk through your next step.

Explore the service ↗